Executive/ Sr. Executive - IT and ERP (Business Central)

Job Description:

Key Responsibilities:

1. ERP Operations & Support

• Manage daily operations of Microsoft Dynamics 365 Business Central.

• Provide first-level support to end-users across departments.

• Troubleshoot ERP-related issues and coordinate with implementation partners if required.

• Ensure smooth functioning of finance, inventory, production, and sales modules.

2. Implementation & Process Improvement

• Assist in ERP implementation, upgrades, and customization projects.

• Map business processes and align them with ERP functionality.

• Identify gaps and recommend system improvements.

• Support automation initiatives to improve operational efficiency.

3. Data Management & Reporting

• Ensure data accuracy and integrity in ERP system.

• Generate MIS reports for management (Inventory, Sales, Production, Financial Reports).

• Assist in monthly closing, stock reconciliation, and audit data preparation.

• Maintain master data (Item Master, Vendor, Customer, BOM, Routing).

4. Coordination & Training

• Coordinate with Production, Finance, SCM, HR, and QA teams.

• Conduct user training sessions and prepare SOPs.

• Maintain ERP documentation and user manuals.

5. Compliance & Control

• Ensure proper user access control and data security.

• Support statutory and internal audit requirements.

• Monitor system controls and process compliance.

Required Skills & Competencies:

• Strong knowledge of Microsoft Dynamics 365 Business Central (NAV preferred).

• Understanding of Manufacturing modules (Production Planning, BOM, Routing, Inventory).

• Basic knowledge of SQL, Power BI, or reporting tools (preferred).

• Strong analytical and problem-solving skills.

• Good communication and coordination abilities.

• Ability to work cross-functionally in a manufacturing setup.